Skip+ Conditions

Issued: 26 June 2025

SkipTheDishes welcomes you to its Skip+ service. The “Skip+ Service” (“Skip+”) is a paid subscription service, granting membership to Skip’s loyalty program offered at the sole discretion of SkipTheDishes Restaurant Services Inc. (“Skip”) under these Loyalty Terms, as set out below (the “Loyalty Terms”).

These Loyalty Terms govern the Loyalty Program, including Skip’s relationship with members of the Loyalty Program (collectively, “Loyalty Members” or “Skip+ Members” and individually, a “Loyalty Member” or “Skip+ Member” or “you” or “your”), and how Skip+ Members manage their accounts. For clarity, the Loyalty Program is separate from the Skip Rewards Program, the terms for which can be found here.

Processing of personal information under these Loyalty Terms are subject to Skip’s Privacy Policy and collectively consist of the following parts:

Part 1: The terms of the Skip+ service (the Skip+ Terms of Use);

Part 2: The provisions which relate to the terms of the subscription agreement, and how it will apply (the “Subscription Terms”);

Part 3: The terms relating to the different rewards and offers from Skip offered as part of the Loyalty Programme (“Skip+ Rewards Terms”) and selected third party brand partners (“Third Party Partnerships”)

Part 4: Privacy - this sets out how, in addition to Skip’s Privacy Policy, your personal information may be shared with Partners in connection with the Skip+ Program;

Part 5: The terms governing our third-party partnerships, including with CIBC.

Part 1 - Skip+ Terms of Use

General

1.These Terms of Use set out how you may use Skip+. By accessing and using Skip+ you are deemed to accept these Terms (and the standard SkipTheDishes Terms of Service) and confirm that you accept and agree to comply with them. Please read them carefully and if you do not accept them, please do not register for or use Skip+. You can unsubscribe from Skip+ without charge and at any time by: opening the Skip app, visiting the Your Account page by clicking on the profile icon -> Skip+ Management -> Cancel membership. On the website, visit Account Settings by clicking on the profile icon -> Account -> Manage Skip+ Membership -> Cancel Membership. If you cancel during the trial period, you will still receive the free trial but will not be billed following its expiration.

2.What is Skip+?

2.1 Skip+ provides Skip with a platform to offer eligible Skip+ Members with the account benefits detailed as part of these Terms, as well as rewards and offers from time to time, which may include access to prize draws and competitions, and including but not limited to $0 delivery fee (subject to 11.2) (collectively “Skip+ Rewards”). The Skip+ Rewards may include rewards and offers from selected third party brand partners (“Brands”) subject to the terms herein.

2.2 Skip+ is a subscription based program, offered by Skip to its registered Skip+ Members at an agreed monthly charge plus applicable taxes (the “Monthly Charge”) which will continue on a recurring basis until your Skip+ Membership is cancelled either by you or us (the “Subscription Service”). Skip reserves the right to amend the amount of the Monthly Charge for new customers at any time.

2.3 Eligibility - to become a Skip+ Member, you must be a user of the Skip service: (i.) who is over 18 years of age;
(ii.) holds a Canadian credit card; and (iii.) is using Skip+ for their own personal, non-commercial use only.

2.4 Enrollment in Skip+

You may apply to enrol in Skip+ by adding a recurring payment method when requested (“Add payment method”) which you hereby authorise Skip to take payment of the Monthly Charge (see clause 2.2), and by accepting these LoyaltyTerms.

3.New services: Skip+ is continually evolving. We reserve the right to enable new features and functionality at any time and you agree that we may make available, provision and/or deploy the same or similar at any time in accordance with these terms, and/or any special terms as updated to you.

4.Skip reserves the right to amend or cancel either all or part of the Loyalty Program in accordance with the notice and termination rights set out in its general Terms of Service, and at its sole discretion.

Part 2: The Subscription Terms

5.Skip+ is offered to all eligible users of the Skip service (see clause 2.3) and have successfully enrolled in the Skip+ Program (see clause 2.4).

6.Free Trial: Skip+ is made available for first time users only, on an agreed limited time basis for free (the “Free Trial”). First time users are those who have not previously enrolled in the Loyalty Program via either Skip’s website (www.skipthedishes.com) or mobile app. The length of your Free Trial will be communicated to you at the time that you enrol in the program, and Skip reserves the right to extend this offer in your favour, on at least 7 days notice. If this occurs, we will also communicate to you the new date on which your first Monthly Charge will be taken from the card details that you have provided. We will send you a reminder 7 days before the end date of your Free Trial - if you wish to cancel your Skip+ Membership at this time and avoid incurring any Monthly Charges, you will need to follow the cancellation instructions included in clause 8 below.

7.Monthly Charge: At the end of your Free Trial, you agree to pay a Monthly Charge plus associated taxes. The date and time this is first charged, from your stored card, will have been communicated to you at the time you enrolled (the “Payment Date”) unless subsequently updated by Skip to a later date. This amount will then be charged on a monthly basis moving forwards.

8.Cancellation: Skip+ is available on a monthly subscription basis which may be cancelled at any time by: opening the app, visiting the Your Account page by clicking on the profile icon -> Skip+ Management -> Cancel membership. On the website, visit Account Settings by clicking on the profile icon -> Account -> Manage Skip+ Membership -> Cancel Membership. You can cancel your membership at any time, but please note that you’ll need to let us know at least 48 hours before the time of your first/next Payment Date to avoid the next month’s charges being taken. Following cancellation, the Subscription Service will end at the time that your first/next Payment Date would otherwise be due.

9.Subscription obtained through Third Parties - if you obtain a Skip+ subscription via a third party, that subscription is also subject to the third party’s terms and conditions.

Part 3: The Skip+ Reward Terms

10.Promotional and experimental features: In our continued review of the Skip+ service, we may, from time to time, with respect to any or all of our users, experiment or otherwise offer certain features or other elements of Skip+, including promotional features, user interfaces and pricing. Your use of any updates, modifications to, or replacement versions of Skip+ are governed by these terms and any additional terms you agree to when you use the updated service.

11.As part of the Skip+ programme, subscribers are entitled to at least the following loyalty benefits:

11.1 $0 delivery fee on orders placed at participating Partners, subject to a minimum spend of at least $15 (before associated taxes) in order to benefit from the Free Delivery Promotion. Such minimum order value may vary depending on the Partner selected, but will always be shown to you before placing your order on the platform. Participating partners may change at any time.

11.2 Discounted service fees: A saving of at least 40% off the regular Services Fees charged. Participating partners only. Participating partners will be identifiable when placing an order through the use of the Skip+ logo. You can check the Service Fee charged by each participating partner in the partner menu. Service Fees in general may vary between partners and locations.

11.3 Skip+ Members will be entitled to exclusive and/or priority access to promotions offered by Skip and its partners from time to time, provided you have not opted out of receiving marketing communications from Skip.

12.Additional promotional benefits, offers and rewards may additionally be made available from time to time, subject to any additional terms published alongside those offers or rewards.

Part 4: Privacy

13.Skip may share your personal information with Partners in connection with the Skip+ Program (the “Program”). The Partner’s collection, use and disclosure of personal information about you in connection with the Program will be governed by the partner’s privacy policy. In line with Skip’s Privacy Policy and T&Cs, the following types personal information may be collected, used and disclosed in order to provide you with Skip+ services [user ID, card number (masked), partner ID, user name, created timestamp, modified timestamp, membership status] and may also be used to identify you as a Skip+ subscriber and to share targeted offers to market and promote the Program. If you wish to withdraw your consent to marketing communications, you may contact Skip or the Partner at any time.

Part 5: Third-party partnerships

14.From time to time, Skip may partner with third party partners to offer additional benefits to customers of those partners. We reserve the right to amend or reserve these terms from time to time on reasonable notice to you.

  1. Skip+ Membership for CIBC Cardholders

The free Skip+ membership offer is valid for eligible CIBC cardholders in Canada only.

In order to participate in the CIBC and Skip+ Program (the “Program”) and be eligible for the CIBC and Skip+ program offer as set out below (the “Offer”), an eligible CIBC cardholder must actively opt-in to the Program by linking their Eligible Card (as defined below) with their account (“Skip Account”) offered by SkipTheDishes Restaurant Services Inc. (“Skip”) (any such Skip Account that is linked to an Eligible Card, a “Linked Account”) through the Skip app or website.

15.1 CIBC and Skip+ Program Offer Details:

  • Free Skip+ Membership: Eligible CIBC cardholders can enjoy a free Skip+ membership (normally $9.99/month plus applicable taxes) as long as your Eligible Card is linked to your Skip Account and your Linked Account is active (the “Skip+ Membership”). Upon linking your Eligible Card to your Skip Account through the Skip app or website, Skip will automatically apply the free Skip+ Membership. If you are an existing Skip+ member, you may cancel your membership. After your current billing cycle or trial period ends, you may link your Eligible Card to your Skip Account, and your free Skip+ Membership will start. Skip+ members get exclusive benefits including $0 delivery fees and discounted service fees on eligible orders placed at participating merchants. For the full Skip+ terms and conditions, please visit Skip+ Conditions.

  • Welcome Voucher: Within 24 hours of linking your Eligible Card to your Skip Account, Skip will deliver a Welcome Voucher to your Linked Account. The Welcome Voucher can be used at checkout to get $20 off on an order of $40 or more (before taxes, tips, and fees) and can only be redeemed on one order. The Welcome Voucher cannot be used on any orders containing solely alcohol, is non-transferable and is valid for a period of 30 days upon receiving the Welcome Voucher in your Linked Account.

  • Monthly Voucher: Linked Accounts will receive a voucher worth a minimum of $10 each month upon placing 4 orders of $30 or more (before taxes, tips, and fees) in any calendar month. Skip will automatically apply the Monthly Voucher to your Linked Account. The Monthly Voucher can be used at checkout to get a discount equal to the voucher value off an order of $30 or more (before taxes, tips, and fees) and can only be redeemed on one order. The Monthly Voucher cannot be used on any orders containing solely alcohol, is non-transferable and is valid for a period of 30 days from the date it is applied to your Linked Account.

15.2 Offer is limited to one Free Skip+ Membership and one Welcome Voucher per Eligible Card and Linked Account. Monthly Voucher is limited to one voucher per month per Eligible Card and Linked Account.  You may activate the Offer on the Skip+ CIBC Offer landing page or in the Skip app. If you are an existing Skip+ member, you may cancel your membership. After your current billing cycle or trial period ends, you may link your Eligible Card to your Skip Account, and your free Skip+ Membership will start. If you have a Linked Account and cancel your free Skip+ membership, you may re-activate the Offer through linking an Eligible Card that you used to link to your Skip Account for the Offer. Re-activated Linked Accounts will not receive the Welcome Voucher but will be eligible to receive the Monthly Voucher.

15.3 The Program and Offer are valid for orders made using an Eligible Card. In order to be eligible for the Program and Offer benefits, you must use an Eligible Card at checkout. The use of third party digital wallets (e.g. Apple Pay, Google Pay or Samsung Pay) are excluded from the Program and Offer. The Program and Offer are only valid where Skip is available. Offer has no cash value and may not be altered, bartered, sold, resold or transferred. No refunds for partial billing periods unless required by applicable law. Taxes, service and delivery fees apply. You can cancel your Skip+ membership at any time by visiting the “Manage Membership” tab within the “Your Account” page in the Skip app and select “Cancel Membership”. Closing your CIBC credit card account or debit card linked to your Skip Account will result in the immediate termination of your free Skip+ membership and benefits. See CIBC and Skip+ FAQs. The Program and Offer are subject to the terms and conditions set out here as well as the Skip+ Conditions.

15.4 Existing terms of your Skip+ membership program, CIBC rewards program, credit card account and debit card continue to apply. Program may end at any time without notice. Offer may be withdrawn or changed without notice at any time, including without limitation, changes to the free Skip+ membership, the Welcome Voucher, and the Monthly Voucher. CIBC may, in its sole discretion, disqualify, limit, or revoke this Offer if you are believed to be abusing or manipulating it, or engaging in suspicious activity. CIBC is not liable or responsible for any products or services offered (including memberships), made available or purchased from Skip, including any failure, delay, or inability by Skip to provide or honour such products, services, offers, or benefits.  Any Skip benefits detailed herein are subject to change at any time in Skip’s sole discretion.

15.5  Offer is available to holders of the eligible cards listed below:

  • CIBC Dividend® Visa Infinite*, CIBC Dividend Platinum® Visa*, CIBC Dividend® Visa*, CIBC Dividend Unlimited World Mastercard®, CIBC Dividend® Visa* Card for Students, CIBC Dividend Unlimited World Elite® Mastercard®, CIBC Aventura® Visa Infinite*, CIBC Aventura® World Mastercard®, CIBC Aventura® World Elite Mastercard®, CIBC Aventura® Visa* Card for Students, CIBC Aventura® Visa Infinite Privilege*, CIBC Aventura® Gold Visa*, CIBC Aventura® Mastercard®, CIBC Aventura® Visa*, CIBC Aventura® Visa* for Business Card, CIBC Aventura® Visa* Card for Business Plus, CIBC Aeroplan® Visa* Card, CIBC Aeroplan® Visa Infinite* Card, CIBC Aeroplan® Visa* Card for Students, CIBC Aeroplan® Visa Infinite Privilege* Card, CIBC Aerogold® Visa* Card, CIBC U.S. Dollar Aventura® Gold Visa*, CIBC Aeroplan® Visa for Business Card, CIBC Aeroplan® Visa Business Plus, CIBC Classic Visa* Card, CIBC Classic Visa* Card for Students, CIBC Corporate Classic Plus Visa* Card, CIBC Costco Mastercard®, CIBC Costco World Mastercard®, CIBC Costco Business Mastercard®, CIBC bizline® Visa* Card, CIBC Select Visa* Card, CIBC Vacationgold® Visa* Card, CIBC Gold Visa* Card, CIBC Advantage Debit Card®, CIBC Adapta™ Mastercard®, CIBC Adapta™ World Mastercard®, CIBC Adapta™ Mastercard® for Students or any other eligible credit or debit card, as may be determined by CIBC in its sole discretion from time to time, in good standing (each an “Eligible Card”).

  • For CIBC Aventura® Visa* Card for Business Plus, CIBC Aeroplan® Visa Business Plus and CIBC Corporate Classic Plus Visa* Card, the Offer can only be redeemed by one Cardholder (as defined under the CIBC Business Credit Card Agreement (Business Liability)).

For questions about your CIBC Eligible Card and rewards program, contact CIBC. For questions about your Skip Account, contact Skip Customer Care (support@skipthedishes.ca)